Terms of service

These Terms of Service govern access to and use of fineartcanvasx.shop and purchases made through the website.

By using our website or submitting an order, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms excludes or restricts mandatory rights available to consumers under United Kingdom law.

1. About the Store

fineartcanvasx.shop operates an ecommerce website through which customers may browse and purchase products made available through the store.

Customer service enquiries may be sent to:

info@fineartcanvasx.shop

2. Eligibility to Purchase

By placing an order, you confirm that:

• You are legally capable of entering into the transaction;
• Information supplied during checkout is accurate;
• You are authorised to use the payment method selected; and
• You are purchasing products for lawful purposes.

3. Product Information

We seek to provide accurate descriptions, photographs, dimensions, specifications and other product information.

Minor visual differences may occur because of screens, photography, printing processes, materials, lighting and reasonable manufacturing tolerances.

Nothing in this provision reduces the requirement for goods to comply with applicable statutory standards.

4. Availability

Products are subject to availability.

We may modify our product range, discontinue products, limit quantities or update product specifications where reasonably necessary.

If a product becomes unavailable after payment has been taken and we cannot fulfil the order, an appropriate refund will be provided.

5. Prices

Prices are displayed on the website before an order is submitted.

Prices may change from time to time.

A subsequent price change does not normally alter an order already accepted.

Where an obvious pricing error occurs, we may contact the customer before fulfilment and provide the opportunity to proceed at the correct price or cancel the affected order where permitted by law.

6. Taxes and Charges

Applicable mandatory charges collected by us will be displayed as required during the purchasing process.

Customers will not be charged an optional additional amount unless they have appropriately agreed to that charge.

7. Orders

Submitting an order constitutes an offer to purchase the products selected.

We may carry out legitimate checks relating to:

• Payment authorisation;
• Product availability;
• Fraud prevention;
• Delivery details; and
• Compliance with these Terms.

A contract is formed when the order is accepted in accordance with the ordering process.

UK online-selling rules require traders to give customers a reasonable opportunity to correct ordering errors and to confirm contracts in a durable form such as email.

8. Payment

Payment must be made using a payment method made available at checkout.

Payment transactions may be processed by third-party payment providers.

Customers must provide accurate and valid payment information.

We may decline or cancel an order if payment cannot be authorised or if there is reasonable evidence of fraud or unauthorised payment activity.

9. Shipping

All orders qualify for free standard shipping.

The estimated delivery period is 15–20 calendar days, unless another timeframe is specifically disclosed for an order.

Additional shipping information is available in our Shipping Policy.

10. Delivery Information

Customers are responsible for providing complete and accurate delivery information.

We are not responsible for delays directly caused by incorrect or incomplete information supplied by the customer, although we will make reasonable efforts to assist where possible.

Risk in goods passes in accordance with applicable law.

11. Cancellation and Returns

Eligible UK consumers have statutory cancellation rights for many online purchases.

Customers generally have 14 days after receipt of eligible goods to notify the trader that they wish to cancel and a further 14 days to return the goods.

Further details are contained in our Return & Refund Policy.

12. Faulty Goods

Products supplied to consumers remain subject to the Consumer Rights Act 2015 and other applicable legislation.

Nothing in these Terms removes statutory remedies relating to goods that are faulty, damaged, misdescribed or otherwise non-conforming.

13. Personalised Products

Where a product is genuinely made to a customer's specifications or clearly personalised, statutory change-of-mind cancellation rights may be excluded in circumstances recognised by applicable law.

This does not remove rights in respect of faulty, damaged or misdescribed products.

14. Promotional Offers

Promotions may be subject to specific terms displayed with the relevant offer.

Unless otherwise stated, promotions:

• Cannot be exchanged for cash;
• May have a stated validity period;
• May apply only to specified products; and
• May not be combinable with other promotions.

Nothing in promotional conditions overrides mandatory consumer rights.

15. Intellectual Property

Unless otherwise stated, website content made available through fineartcanvasx.shop, including original text, graphics, layout and branding, is protected by applicable intellectual-property rights.

Customers may use the website for personal shopping purposes.

Website content must not be copied, reproduced, commercially exploited, republished or distributed without appropriate permission where such permission is legally required.

This section does not claim ownership of third-party intellectual property lawfully used on the website.

16. Acceptable Use

Users must not intentionally:

• Interfere with website security;
• Introduce malware or malicious code;
• Attempt unauthorised access;
• Use automated systems in a way that materially disrupts the store;
• Commit fraud;
• Impersonate another person;
• Use the website for unlawful purposes; or
• Infringe the rights of another person.

17. Third-Party Services

Our website may rely on third-party services including Shopify, payment providers, shipping providers and other technical services.

Third-party services may be governed by their own terms and privacy policies.

18. Shopify

Our online store is hosted using Shopify.

Shopify provides ecommerce infrastructure supporting the operation of the store.

The sale contract for products purchased from fineartcanvasx.shop remains between the customer and the relevant store operator rather than Shopify merely because Shopify provides the ecommerce platform. Shopify similarly explains that merchants remain responsible for their stores, transactions, returns, refunds and regulatory compliance.

19. Website Availability

We aim to keep the website reasonably available but cannot guarantee continuous, uninterrupted or error-free access.

Temporary interruptions may occur for:

• Maintenance;
• Security updates;
• Hosting interruptions;
• Network failures;
• Technical problems; or
• Circumstances outside reasonable control.

20. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing is intended to exclude liability for matters that cannot legally be excluded or to remove statutory consumer remedies.

Where liability can lawfully be limited, any limitation will apply only to the extent permitted by applicable law.

21. Events Beyond Reasonable Control

We will not be treated as breaching these Terms solely because performance is delayed or prevented by circumstances genuinely outside our reasonable control, provided that this provision does not remove rights or remedies that applicable law requires us to provide.

22. Privacy

Personal information is processed in accordance with our Privacy Policy.

Customers should review that policy before using the store.

23. Changes to These Terms

We may update these Terms from time to time for legitimate reasons, including changes to:

• Law;
• Regulation;
• Store functionality;
• Products;
• Shopify services; or
• Business operations.

Changes will not retrospectively remove rights that have already arisen under an accepted order.

24. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

25. No Waiver

A delay in exercising a legal or contractual right does not necessarily constitute a waiver of that right.

26. Governing Law

These Terms are governed by applicable laws of the United Kingdom to the extent those laws apply to the transaction.

Nothing in this provision deprives a consumer of mandatory protections available under the law applicable to them.

27. Contact

Questions regarding these Terms may be sent to:

fineartcanvasx.shop
Email: info@fineartcanvasx.shop